This is dependant on what kind of account you have with us.
Our Certificated dealing account allows you to trade in all listed UK stocks including loan stock.
Our Nominee account allows you to trade in a wider range of investments including all listed UK stocks, foreign stocks (including stocks that can only be dealt for overseas settlement), ETF’s,Unit Trust and OEICS.
We do no trade futures and options on any of our accounts.
Once registered, Nominee clients have the option of trading and operating their account online or by telephone.
If you wish to deal by telephone you simply contact a dealer at Stocktrade and give the following details:
You will need to have your User Name and Password to access your account.
Trades are executed at the price quoted to you, in line with our Order Execution policy, on a T+2 settlement (or other settlement period relevant to the particular investment).
If the quantity of shares that you wish to deal is unavailable online then your order will be routed to a Stocktrade Dealer or you will be asked to contact Stocktrade by telephone.
There are 3 steps to dealing online:
Please also see our user guide on how to place a trade online
Trades can only be placed by telephone on our certificated dealing account. To deal, simply contact a dealer at Stocktrade and give the details of the deal you require.
The details that you will need to provide are as follows:
Yes, on our Nominee account.
In addition to trading foreign stocks over the telephone, you can trade online in US, Canadian and European shares opting to settle in Sterling, US dollars or Euros.
Please note that we require a completed W-8 BEN tax form prior to dealing in US securities. If we do not hold this documentation on file we will be unable to purchase US securities. W-8 BEN forms can be issued by us on request, or can be printed off once you have logged into your account.
Additional charges may apply- please refer to the table below for more information.
|Other fees & Charges||Amount||Why we charge this feee||Timing of charge|
|Foreign Dealing Charges for a Nominee Account||
No additional charge for trading in Crest eligible foreign stocks*.
£50 additional charge for overseas settlement.
|Some foreign stock can only be dealt using overseas settlement, this occurs when the stock cannot be held in Crest or is not currently being held in Crest. We therefore have to hold the stock with an overseas custodian (who charge for the service).||Detailed on the contract note of any transaction for which overseas settlement is required.|
* Please contact Stocktrade to determine whether a foreign stock is Crest eligible.
Once you have completed all fields in the place your order screen, you will have 15 seconds to review your order before accepting your quote.
The order will then stay in your Account Summary until it has settled on the market.
As ETF’s are classed as a complex security, we are required to assess your knowledge, experience and understanding before you undertake any transactions in them.
If you wish to deal in any complex instrument you will need to complete an Appropriateness Test Form, relevant to the type of instrument being invested in. We will issue to you a form on request, or you can print the relevant form online under the” Manage My Account” section.
Only when we receive the original completed form back in the office will we undertake this kind of transaction for you.
You can pass instructions to buy or sell Unit Trusts online or by telephone. As these will be dealt at the next available dealing point, we will not be able to confirm the price at which the deal has taken place until after the event.
Limit Orders and Stop Loss Orders are not available for Unit Trust deals.
You will be asked to confirm that you have received and read the Key Investor Information Document (KIID) for the fund in question prior to dealing
KIID information can be found under Funds in the Research Centre.
It may be due to a breach of our multiple dealing rules.
It may also be due to their being insufficient stock or cash available for the order you have requested.
Please also check the stock you are trying to trade is permitable under your account type.
Price quotes are provided by our market counterparties and are based on a maximum size of order available electronically at the time of the quote.
You must telephone the Stocktrade Dealing Team if you wish to:
• Deal in the relevant security above the quoted size; or
• Place 3 or more purchase orders or 3 or more sale orders in the same security within a 30 minute period.
The Stocktrade Dealing Team will then contact our market counterparties in order to manage an order of this nature.
If you carry out two orders in the same security online, and attempt another within a 30 minute period, you will be stopped and presented with a warning message and you will not be permitted to deal further in that security until 30 minutes after your last order. Please be aware that if you do carry out multiple deals in the same security, you will be charged commission on each one.
This figure appears at the top of the page and is made up of cleared monies held on account with us, income credited to your account and any pending transactions.
Stocktrade will deal in the local currency of the particular stock (unless it is Crest-eligible stock) and will always settle in either sterling, euros or US dollars – this is, referred to as the client settlement currency.
Crest-eligible stocks will be dealt and settled in the market in sterling, euros or US dollars only.
Where the local currency of the particular stock is different from the client settlement currency you will receive a currency rate of exchange for the trade.
Wherever possible Stocktrade will deal in the Crest eligible line of the stock, please note that only Crest eligible stocks can be traded online.
If dealing by telephone, you must specify at the time of the deal which currency you would like to settle in, or if dealing online you must select the relevant currency from the drop down menu in the place an order screen.
Trading hours are 8am-9pm, the markets you will be able to access in this period will vary.
The UK stockmarket is open for trading between 8am and 4.30pm. The US and Canadian markets are open from 2.30pm-9pm GMT. For all other market opening times please refer to the Market Hours section of this website.
If you are dealing online, you can use the lookup facility on the Place an order screen to lookup the stock code you require. Online clients can also look at the Research Centre to find out more information about the stock they are interested in.
Yes, and you may also re-invest any sale proceeds immediately if required.
A client giving a limit order anticipates that the price will change enabling them to sell shares at no less than their limit price or buy shares at no more than their limit price.
A stop loss order is where a client instructs us to sell shares at a limit price lower than the current share price.
In both cases we cannot guarantee to deal at your actual price, particularly in fast moving or volatile markets.
Both limit & stop loss orders can be held for up to 30 calendar days and if achieved in that time the deal(s) will be contracted and you will be advised accordingly. Limit & stop loss orders can be requested online or over the telephone during normal working hours.
Any limit or stop loss orders that are not achieved will be discarded without further reference to you.
You will have the option to deal at limit when entering order type on the place a trade page.
Complete the order with the price you wish to buy or sell and all other fields required before reviewing your order. Limit/Stop Losses can be held for a maximum of 30 working days after which time they will expire. They can be cancelled until expiry from your active orders page.
You will have the option to deal at stop loss when entering order type on the place an order screen.
Stop loss orders can only be placed for order book stocks and are typically used to sell a security at a limit price once the security has fallen and triggered a specified stop price. The stop limit has two components, the Trigger price and the Bottom price. The stop limit will not be executed if the trading range drops below the Bottom price.
Order Limits /Stop Losses can be held for a maximum of 30 working days after which time they will expire. They can be cancelled until expiry from your active orders page.
Please note that if you place a stop loss order, the stock will be ringfenced until the order is dealt or expires.
If you would like further information on stop losses, please contact a member of our Dealing team who will be happy to assist you.
If you need to cancel a Limit Order or stop loss order left with us (either online or by telephone) you should contact us by telephone or, for an online order, you can also attempt to delete the order by checking your active order screen.
The request to cancel your order cannot be guaranteed. Online cancellation will only be confirmed once the status of the order has been changed to “cancelled”. For an order cancelled over the telephone the dealer will advise you if your request is successful. If you wish to cancel and rebook an order which has not been executed, the request to cancel your order will be processed first. To rebook your order please go to the “Active Orders” page and select the trading icon on the cancelled order.
If you hold your shares in certificated form and have lost your certificate you will need to contact the company registrars. They will have a record of your holding and should be able to issue a duplicate share certificate.
If you would like to sell a holding on behalf of someone else, for UK shares, Stocktrade can carry out a one off sale using our Certificated Phone and Deal service.
We will need to get authority from all share holders before we can carry out the sale.
If there is more than one person named on a certificate you will have to register prior to trading.
For investment purposes, stand alone foreign exchange transactions can be undertaken free of commission. This service is available over the telephone only.
A contract note will be issued as confirmation.
If you are dealing then settling in different currencies, the FX rate will be printed on your contract note and will also be displayed on any on screen confirmations.
The foreign exchange rate is known as the spot rate, which Stocktrade will apply a margin on, this rate is known as the "house rate". The table below shows the tiered rates:
Transaction Value (GBP)
0 - 20,000
20,001 - 50,000
50,001 - 100,000
The above margin rates apply to the following currencies only: GBP, USD, EUR, AUD, JPY, CAD, HKD, NZD, SGD, CZK, DKK, NOK, ZAR, CHF, and SEK. For any other currency please contact Stocktrade for the relevant margin rate.
Stocktrade is a division of Alliance Trust Savings Limited, which is a subsidiary of Alliance Trust PLC and is registered in Scotland No. SC 98767, registered office, PO Box 164, 8 West Marketgait, Dundee DD1 9YP; is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, firm reference number: 116115. Alliance Trust Savings gives no financial or investment advice. Calls may be recorded for training and security purposes.