Client portal

Activate your account or login

Whether you’re looking to activate your account or login, Click on the appropriate button and you’ll be taken to that website.

Banking partners

Within the Stocktrade ISA and the Stocktrade GIA, we offer a cash facility. We do this by providing access to a bank Account operated by our banking partners. This bank Account is not unique to the Account. It holds amounts of money for Stocktrade Platform investors centrally.

Interest paid

The current rate of interest being paid by ourselves on cash held on the Stocktrade platform is 0%.

If you have any questions regarding our banking partners or interest paid on Stocktrade Accounts, please do not hesitate to contact us on 0131 240 0400 or [email protected].

Unbiased and Vouchedfor logos

If you don't have a financial adviser

If you don’t have an adviser, you can find one in your area by visiting unbiased.co.uk and reading reviews of financial advisers by visiting vouchedfor.co.uk. Stocktrade is not responsible for the content of external websites. Bear in mind, you might be charged for any financial advice you receive.

Avoid pensions scams

Don’t let a scammer enjoy your retirement. Be ScamSmart and visit our ‘Being Aware to Pensions Scams‘ or go to fca.org.uk/scamsmart to find out more. If you suspect a scam, report it to Action Fraud.

ActionFraud

Please help us ensure your safety by remaining vigilant. We want to keep you safe. Fraudsters are taking advantage of the worry and uncertainty being caused by coronavirus. It could be easy to let your guard slip, but keeping your money safe and secure really is more important than ever. Be wary of unsolicited 3rd parties and do not be rushed into making decisions without taking appropriate advice.

If you have been a victim of fraud please contact the Police or Action Fraud.

Get in touch

Nothing is standard about your business. So we’re keen to give personalised answers to your questions about our partner services. Therefore you can contact us by phone, email or post.

Telephone number

+44 131 240 0400

We’re open from 08:00 to 17:00 GMT, excluding weekends and public holidays. If you’re calling to trade in North American markets, you can do that up to 21:00 GMT. Calls may be recorded for training and security purposes.

We aim to deliver an exemplary customer service at all times. However, sometimes things can go wrong. This is our complaints process.

Mailing address and email

Stocktrade
PO Box 164,
8 West Marketgait
Dundee
DD1 9YP

[email protected] we will endeavour to reply to you by email within 2 business days.