This website is for advised clients only.
By clicking the acceptance button below, you are confirming that (i) you are a financial adviser OR (ii) you are a retail client AND (iii) that you have read the website terms of use and you agree to be bound by them.
Whether you’re looking to activate your account or login, Click on the appropriate button and you’ll be taken to that website.
Banking Partners
Within each account we offer a cash facility. We do this by providing access to a bank account operated by our banking partner. This is not an individual bank account. The money is pooled and held in account in the name of Embark.
RBS, HSBC, Qatar National Bank and Mizuho Bank are our chosen banking partners.
Current interest paid
Stocktrade do not pay interest on cash deposits held.
The current rate of interest being paid by us on cash held on the Stocktrade platform is 0%.
Whilst we have the ability to hold cash, it is held to facilitate investment transactions only. There is no requirement to hold cash to operate an account with Stocktrade.
Any interest received from our banking partners is retained by Stocktrade to cover our costs of administration for the account. This treatment of interest by us is detailed in the rate card.
If you have any questions regarding our banking partners or interest paid on Stocktrade Accounts, please do not hesitate to contact us on 0131 240 0400 or [email protected].
If you don’t have an adviser, you can find one in your area by visiting unbiased.co.uk and reading reviews of financial advisers by visiting vouchedfor.co.uk. Stocktrade is not responsible for the content of external websites. Bear in mind, you might be charged for any financial advice you receive.
Don’t let a scammer enjoy your retirement. Be ScamSmart and visit our ‘Being Aware to Pensions Scams‘ or go to fca.org.uk/scamsmart to find out more. If you suspect a scam, report it to Action Fraud.
Please help us ensure your safety by remaining vigilant. We want to keep you safe. Fraudsters are taking advantage of the worry and uncertainty being caused by coronavirus. It could be easy to let your guard slip, but keeping your money safe and secure really is more important than ever. Be wary of unsolicited 3rd parties and do not be rushed into making decisions without taking appropriate advice.
If you have been a victim of fraud please contact the Police or Action Fraud.
Nothing is standard about your business. So we’re keen to give personalised answers to your questions about our partner services. Therefore you can contact us by phone, email or post.
We’re open from 08:00 to 17:00 GMT, excluding weekends and public holidays. If you’re calling to trade in North American markets, you can do that up to 21:00 GMT. Calls may be recorded for training and security purposes.
We aim to deliver an exemplary customer service at all times. However, sometimes things can go wrong. This is our complaints process.
Stocktrade
11 / 12 Wellington Place
Leeds
LS1 4AP
[email protected] we will endeavour to reply to you by email within 2 business days.