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Embark Group continues to monitor the Coronavirus to support our clients and ensure the safety of our employees. For more information, tools and resources please visit our COVID-19 page.

Contact us

Get in touch

Nothing is standard about your business. So we’re keen to give personalised answers to your questions about our partner services. Therefore you can contact us by phone, email or post.

Telephone numbers

+44 (0) 131 240 0400

+44 (0) 131 240 0180 (Intermediaries & Pension dealing)

We’re open from 8am to 5pm, excluding weekends and public holidays. If you’re calling to trade in North American markets, you can do that up to 9pm. Calls may be recorded for training and security purposes.

Mailing address and email

Stocktrade
PO Box 164,
8 West Marketgait
Dundee
DD1 9YP

support@stocktrade.co.uk
(we will endeavour to reply to you by email within 2 business days)

How we work with you

  • Ownership of issues and queries through to resolution
  • Systems and controls to ensure your client records and holdings are correct and up-to-date
  • Support to escalate issues where required, to provide you with updates and management information on your business with us

Get in touch

Nothing is standard about your business. So we’re keen to give personalised answers to your questions about our partner services. Just contact us to find out more.

Incidents reported here

Investments can go down as well as up. You may get back less than you originally invested. This site is intended for Professional Clients only and should not be communicated to, or relied upon by Retail Investors.

Stocktrade is a trading name of Embark Investment Services Limited, a wholly owned subsidiary of Embark Group. You can find out more information at the Embark Group website or download our Group Due Diligence guide.